FAQS AND IMPORTANT INFORMATION

1)You must have a hard level surface to set the hot tub on. Reinforced wood deck, concrete slab, paver patio. Paver pads are the least expensive and easiest. SURFACE NEEDS TO AS LEVEL AS POSSIBLE!

2)You must hire an electrician to have the wire run according to our instructions on the prior pages, to where the hot tub will sit at. We can recommend an electrician if you do not have one. The current average price for an electrical company to run your wire is between $1100-$2500.

•  -50 AMP GFCI BREAKER
•  -6-3 W/GROUND COPPER WIRE (4 WIRES)

• -50AMP GFCI BREAKER SOME WHERE ONLINE OR IN A QUICK DISCONNECT BOX NEAR THE HOT TUB. MUST BE 6-3 W/GROUND
•  (4 WIRES) COPPER WIRE, ALL THE WAY FROM MAIN PANEL

• -ELECTRICIAN MUST RUN WIRE FROM MAIN PANEL TO DISCONNECT BOX AND ALL THE WAY TO THE HOT TUB PER CODE. THEN LEAVE AN EXTRA 15’ PIGTAIL OF WIRE CURLED UP RIGHT WHERE THE HOT TUB WILL BE PLACED. WE WILL MAKE THE FINAL CONNECTION TO SPA. 
• "WE DO NOT RUN WIRE"  

•  -RANDY ARTHUR                  

         540-330-9948(KEEP TRYING HIM)

•  -CLINE ELECTRICAL            

         540-274-0783

•  -ALVIN (LEXINGTON AREA) 

         540-460-9670

•  -DAVID BRYANT                    

         540-580-1607(KEEP TRYING HIM)

• THESE ARE ONLY RECOMMEDNED, BECAUSE WE HAVE WORKED WITH THEM BEFORE AND THEY KNOW WHAT IS REQUIRED. WE STRONGLY ADVISE GETTING MULTIPLE QUOTES FROM DIFFERENT SOURCES ALWAYS.  WE ARE NOT RESPONSIBLE FOR ANY WORK THEY PREFORM. THE CURRENT AVERAGE PRICE FOR AN ELECTRICAL RUN IS BETWEEN $1100-$2500. A LOT OF DIFFERENT FACTORS DETERMINE ELECTRICAL COSTS.

• -COVER 
• -COVER-LIFT MECHANISM
•  (18” OF CLEARANCE ON THE SIDE THE COVER     WILL OPEN)
• -STEPS
• -CHEMICALS

             (2-3 months’ worth depending on usage)

• -DELIVERY 

            (FREE if under 1hr 15min to location)

• -FILL WITH CUSTOMER’S WATER SOURCE IF POSSIBLE 
• -DEMO OF CHEMICALS & TUB FUNCTION OR PHONE DEMO IF NEEDED
• -FINAL ELECTRICAL CONNECTION 

             (AT TUB ONLY!)

•   -HARD LEVEL SURFACE (DECK, CONCRETE, PAVER PAD, ETC.)
•   -ALL ELECTRICAL (SHOULD BE DONE BY LICENSED ELECTRICIAN, PER OUR WIRING SPECS & INSTRUCTIONS) *WE DO NOT RUN WIRE, WE WILL MAKE FINAL CONNECTION AT THE TUB ONLY
•  -WATER TO FILL TUB OR (CALL TEDDYS WATER HAULING 540-493-4611)
•  -WE DO NOT DECONSTRUCT HOME MATERIALS FOR DELIVERY ACCESS. HOMEOWNERS MUST REMOVE FENCING, SHRUBS, DOORS, DECK RAILINGS, ETC. TO PROVIDE ACCESS TO INSTALL TUB IN NEEDED
•  -IF LARGE CRANE IS NEEDED, CUSTOMER WOULD BE RESPONSIBLE FOR ADDITIONAL COST. CRANE COSTS $500-$900

• -CASH
• -CREDIT CARD (FEES WILL  BE APPLIED) ONLY VISA OR MASTER FOR TUB PURCHASES
• -PERSONAL CHECKS MUST CLEAR OUR ACCOUNT BEFORE DELIVERY
• -CASHIERS CHECK FROM BANK,TUBS CAN BE DELIVERED IMMEDIATELY
• -FINANCING 
• -WE DO NOT RENT TO OWN HOT TUBS OR HAVE LAY-AWAY

WE USE GREENSKY FINANCING SERVICE

 -YOU MAY APPLY INSTORE WITH SALES REP DAVID (QUICKEST)

 -YOU MAY APPLY BY EMAILING SPADOCSINC@AOL.COM AND WE    CAN EMAIL YOU THE APP

-YOU MAY APPLY BY 

CALLING 1-866-936-0602

WHEN CALLING TO APPLY: 

 1)YOU WILL NEED THE AMOUNT TO FINANCE 

 2)YOU WILL NEED THE PLAN NUMBER:

 PLAN # 2832 IS

IS A TRADITIONAL LOAN12.99% 120MTHS         

(AVAILABLE ON ANY MODEL, NO PENALTY TO PAY OFF EARLY)

 PLAN # 6160 IS 

0% APR FOR 60MONTHS 

(AVAILABLE ONLY ON SPECIFIED MODEL)

3)THE MERCHANT #81115439

 -SOFT CREDIT PULL FOR PRE-QUAL AVAILABLE

 -MUST HAVE A CREDIT SCORE OF 660 OR HIGHER

 -YOU MUST OWN HOME, WILL NOT GET APPROVED IF RENTING

• -IF PAYING WITH A CREDIT CARD 2.3% FEE WILL BE ADDED TO THE TOTAL OF TUB AFTER TAXES. YOU MUST BE PRESENT WITH CREDIT CARD. ALL SALES ARE FINAL IF USING A CREDIT CARD. IF YOU CANCEL THE SALE, YOU STILL WILL BE CHARGED A 2.3% FEE. WE DO NOT BUILD IN CREDIT CARD FEE COSTS IN TUB PRICES.

• -IF DELIVERY LOCATION IS OVER 1HR 15MIN FROM SPA DOCTORS STORE, ADDITIONAL DELIVERY FEES OCCUR. WE USE GPS TO DETERMINE THIS FEE FROM 405 W. 4TH ST. SALEM, VA. 24153

    OUT OF THE AREA DELIVERY FEES:

         1HR 16MIN TO 1HR 30MIN   $300 

         1HR 31MIN TO 1HR 45MIN   $400

         1HR 46MIN TO 1HR 59MIN   $500

         2HR             TO 2HR 15MIN   $600

         2HR 16MIN TO 2HRS 30MIN $700

• -LABOR AND TRIP CHARGE FEES

           ONLY TRIP CHARGE FEES OCCUR IF YOU ARE A CERTAIN DISTANCE FROM OUR STORE BECAUSE THE MANUFACTURER DOES NOT COVER DRIVE TIME AND FUEL FOR ANY "WARRANTY OR NON-WARRANTY" REPAIRS. IF YOU HAVE PURCHASED A HOT TUB FROM SPA DOCTORS PRIOR TO TODAY, YOUR TRIP/FUEL CHARGE FEE WILL NOT CHANGE UNTIL YOUR WARRANTY RUNS OUT. USING GPS, WE NOW PRE-ROUTE YOUR ADDRESS ACCORDING TO DISTANCE AND THE TIME IT TAKES TO TRAVEL THERE FROM OUR STORES LOCATION OR WHERE WE ARE AT THE TIME. 

PLEASE USE THIS FORMAT:

TRIP FEE 26-35 MINS $65.00  

TRIP FEE 36-39 MINS $80.00   

TRIP FEE 40-59 MINS $110.00 

TRIP FEE 60-74 MINS $140.00 

TRIP FEE 75-90 MINS $180.00 

TRIP FEE 91-106 MINS $200.00

• FOR NEW TUB SALES, "ONLY THE TRIP CHARGE APPLIES" UNLESS ITS NOT COVERED BY THE MANUFACTURER, IF NOT, BOTH TRIP AND + $140.00 PR HR LABOR WOULD OCCUR. TRIP CHARGES START AFTER 30 DAYS OF INSTALLATION.

• THIS IS ONLY IF SERVICE IS NEEDED!